VirtualAssistant.com.au is an AI virtual receptionist for Australian accounting firms. It answers calls 24/7, books appointments and handles enquiries — from $99/month, with most businesses live within 24 hours.
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What We Do
From the first call to confirmed appointment, we manage your client communications so you can focus on treating clients.
Never miss a client call again. Our virtual receptionists answer every call professionally — days, evenings, weekends and public holidays. Every call handled with care.
Seamless calendar management integrated with your existing practice management software. Clients book consultations and we manage the scheduling — automatically.
Professional intake scripts crafted for Accounting Firms. We gather the right information upfront — query type, urgency, contact details — so you're fully briefed before every client meeting.
Getting Started
We've made onboarding simple. Most Accounting Firms are fully set up within a day.
Create your account and tell us about your practice areas and call preferences.
Our team configures your intake scripts, call routing and calendar integrations.
Divert your calls to your new virtual receptionist line — takes 2 minutes.
Your calls are answered, appointments booked and messages delivered in real time.
"Tax season used to mean missed calls and frazzled staff. Now every client enquiry is answered professionally, 24/7 — even at 11pm before a deadline. Our bookings have never been smoother."
Client Reviews
"Clients ring at all hours during EOFY, and the assistant handles every call calmly and books them straight into our diary. It's freed my team to actually do the accounting."
James Patterson"It captures every new-client enquiry with the right details before it even reaches us. We've stopped losing leads to voicemail."
Olivia Chen"Polite, accurate and always on. Our clients assume it's a full-time receptionist — they have no idea it's AI."
David KumarJoin hundreds of Australian Accounting Firms using VirtualAssistant.com.au to deliver a professional 24/7 client experience.
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Our AI virtual receptionist answers every call to your accounting firm 24/7, books appointments, answers common questions and captures clients details — then sends everything straight to you. It sounds natural and professional, so your clients get a great experience around the clock.
Most won't. The assistant speaks naturally, handles enquiries politely and books clients in just like a trained receptionist. It's powered by VirtualAssistant.com.au and managed here in Australia.
Plans start from $99/month with no lock-in contract. You get a free trial to see how it performs for your business before you commit, and you can cancel any time.
Most accounting firms are up and running within 24 hours. We configure your assistant, connect your booking preferences and you're ready to stop missing calls.
That's exactly when it shines. Every after-hours, weekend or missed call is answered and booked instead of going to voicemail — so your accounting firm never loses a client to a competitor again.
Yes. The assistant captures the client's details and preferred time and sends the booking straight to you, so your calendar stays full without you touching the phone.
Yes — your existing number is diverted to the AI receptionist whenever you can't pick up, so there's nothing for your clients to learn and no new number to advertise.
Voicemail loses business — most callers hang up and ring a competitor. The AI receptionist actually has a conversation, answers questions and books the client in, 24/7, so your accounting firm captures every opportunity.